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CHAMPIONS TO PRIORITIZE IN SOLO QUEUE

Hello, I have selected 3 champions for my players prioritize in them soloq games, but neither of them are choosing this champions that I propose. Someone knows why ?
p.s: custom prioritize order is unchecked
p.s.²: sorry for my english
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make sure your "custom prioritize order" is checked... unchecking that checkbox means you do not want your players to prioritize the 3 champions you selected
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If you check the box they will play your prioritized champions no matter which role you play (gain champion mastery)

If you uncheck the box, when they play an off-role, they will play a more suitable champion for the role, rather than the prioritized champions (gain elo)