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Players SoloQ

My players SoloQ Elo does not represent theyr W/L ratio: https://gyazo.com/415c8f6c7264adbb072b1dbc1fd625f8
as you can see my star player has 44/30 and the next player by ELO has 43/23, he has a better win rate still a lower ELO.
It's about ELO, not division so don't tell me "he did bad in his promos" and things like this.
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Beating harder competition can be worth twice as much elo as easy competition.